phone Baffins Surgery on (023) 92  827 132

Appointments

BAFFINS SURGERY SERVICES: 023 9282 7132

New online services - you will need to use the hyperlink below to access online services, your existing username and password from our previous clinical system will be fine; any problems contact reception:
https://systmonline.tpp-uk.com/Login?PracticeId=j82091&Date=20150710142615

Opening Times

The Baffins Surgery opening times are:

Day Extended Hours Core Hours Extended Hours Telephone Clinic
Monday   8.00am – 6.30pm    
Tuesday   8.00am – 6.30pm 6.30pm – 8.00pm  
Wednesday   8.00am – 6.30pm    
Thursday 7.00am – 8.00am 8.00am – 6.30pm    
Friday   8.00am – 6.30pm    

 

Appointments with Doctors and Nursing Staffs: 023 9282 7132

If you need to be seen by a Doctor or member of our Nursing Team, you can book, change or cancel an appointment using the online access, Systmonline. Alternatively contact the surgery on 023 9282 7132 or visit us in person. Please note that Nurse appointments are not currently available to book online.

Our appointments are all pre-bookable with a proportion available to book up to 4 weeks in advance and the remainder embargoed until midnight the evening before. We also have a Duty Doctor who is available during our working hours, for when you think your urgent clinical condition requires a Doctor that day.

Home Visits
A home visit can be arranged on the main number if an illness prevents a patient from attending the surgery or the patient is housebound. Home visits are generally scheduled after their morning surgery. The receptionist will take some details and a contact telephone number if necessary so the doctor can prioritise the visit.

Test Results
Please contact the surgery on the main number for all test results after 2pm.
Without prior written authorisation results will only be disclosed to the patient, unless a minor.

Cancellations
If you need to cancel an appointment please let us know as soon as possible.
If you fail to give advance notification of a cancellation the appointment will be marked as “did not attend”. Three consecutive “did not attends” could result in removal from our practice list.

Repeat Prescriptions
All requests must be submitted in writing allowing a minimum of two working days for process.

Please allow plenty of time when putting in your request so that you do not run out of medication.

DAY PRESCRIPTION REQUEST RECEIVED
(BEFORE NOON)
 
DAY PRESCIPTION READY
FOR COLLECTION
     
Monday
 
Wednesday afternoon
Tuesday
 
Thursday afternoon
Wednesday
 
Friday afternoon
Thursday
 
Monday afternoon
Friday
 
Tuesday afternoon

Closed Circuit Television (CCTV)

Closed circuit television (CCTV) is installed at the Practice premises for the purposes of staff, patient and premises security. Cameras are located at various places on the premises, and images from the cameras are recorded.

The use of CCTV falls within the scope of the Data Protection Act 1998 (“the 1998 Act”). This code of practice follows the recommendations issued by the Data Protection Commissioner in accordance with powers under Section 51 (3)(b) of the 1998 Act.

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